


GEAR AID repair and maintenance products are used by industry leading gear manufacturers and warranty repair departments. From sealants to lubricants, wash treatments to repair tape, we have the right product assortment to solve any gear problem.
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No. Some of our products are produced and finished only in retail ready GEAR AID branded packaging.
Bulk product: Master case quantities (vary depending on products)
All others: Contact salesorders@gearaid.com for more information
Yes, we are happy to provide you with the samples you may need. Please contact your account manager or submit a request at salesorders@gearaid.com. Not all requests can be fulfilled, but we will do our best to provide as much detail and materials for your development needs.
Yes, we can. Any customization outside of our standard production SKUs or inventoried components will require a full product development process specific to our capabilities and your needs. We work with many domestic and global suppliers that can help to achieve your goals. Contact salesorder@gearaid.com for MOQs and order requirements.
Yes, our design department is on staff at our headquarters in Bellingham, WA. Contact your account manager for more information and pricing.
All GEAR AID products come with standard use instructions. We can work with you to tailor fit instructions, so your product needs and specifications are being met. Regulatory and warning statements are non-negotiable and are essential packaging requirements.
All our products that require Prop 65 warnings are properly packaged and labeled with the current www.p65warnings.ca.gov information. Many of our products are REACH compliant, packaged and labeled for sales in NorthAmerica. Our GEAR AID products can be available with EU country language translations and regulatory requirements for retail sales within the EU. Please inquire for more details with your GEAR AID account manager.
Yes, our products are built to meet specific standards of formulation and performance. Our Project Management team reviews each product and design to ensure that those specifications are met.
Each product we offer has different availability and shipping requirements. To find out when you can expect to receive your order, contact us at salesorders@gearaid.com. The following are some standard lead-times we work hard to fulfill:
3 days: Bulk product within North America in master case quantities.
2 weeks: International shipments.• 10-12 weeks: Co-brand / private label from approval of design.
* Receipt times will depend on shipping arrangements andFOB (free on board) location.
Our warehouse is not directly set up to inventory and ship customer product. Our OEM production and finished goods are required to be taken in full at the time of completion and invoicing. If warehouse/stocking services are needed please inquire with your account manager as some special cases may apply.
We ship from our headquarters in Bellingham, WA, USA.
Yes, the majority of our products are available FOB from Bellingham, WA.
Yes. Our team is able to assist with necessary documentation for your process of importation.
Any products shipped outside the USA is the sole responsibility of the customer for any and all duties and/or customs fees and regulatory requirements. For more information on our overseas shipping capabilities, please contact us at salesorders@gearaid.com.
All orders placed with GEAR AID can be shipped using our freight coordinator or one of your preferred carriers. All freight charges will be billed as a separate item on the invoice.
Pricing for all products and services are available through your account manager at salesorders@gearaid.com.
We gladly accept Visa, MasterCard, Discover, and AmericanExpress. GEAR AID is able to offer NET 30 days payment terms with prior approval. Contact us at salesorders@gearaid.com to learn about our payment terms and for a NET 30 credit application. New private label orders require a 50% down payment with the balance being due at the time the finished goods are ready to ship or based on your payment terms.
Send your questions to salesorders@gearaid.com.
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